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HOW TO IDENTIFY AN AFFECTED BATTERY PACK

For quick and convenient diagnostics and registration Toshiba recommends that you download and run the battery pack check utility.

 
Battery Pack Check Utility
The Battery Pack Check Utility will automatically determine if you have one of the subject batteries. If the utility determines that you have a subject battery it will allow you to register on-line for a battery replacement.
 

Click here to download the battery pack check utility.
Once downloaded please follow these instructions.

 
Alternatively please contact your local authorised Toshiba service centre. For a complete list, click here.
 

 

 

 

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